Welcome to ArtFind.ca! Our services and products are provided subject to the following terms and conditions. By using the website, you agree to be bound by the terms and conditions in these policies. Please read them carefully. The website is owned and operated by Tripple-Rod Holdings Ltd.
LICENSE AND WEBSITE ACCESS
We grant you a limited, revocable license to access and make personal use of the website as our customer. However, you are not permitted to:
- reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content (“Website Content”) for any commercial purpose, except as expressly provided;
- use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Website Content (except in the operation or use of internet “search engines”, hit counters or similar technology);
- use any meta tags, search terms, key terms, or the like that contain the website’s name or trademarks used on the website;
- engage in any activity that interferes with the website or another user’s ability to use the website;
- modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the website and the services offered on the webiste; or
Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.
You consent to receive communications by us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e-mail satisfy any legal requirements that such communications be in writing.
YOUR REGISTRATION/SIGN IN
If you use the website, you are responsible for maintaining the confidentiality of your registration/sign in and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your registration and/or account or password. We reserve the right to refuse service, terminate registration and/or account, remove or edit content, or cancel orders in our sole discretion.
All Website Content is our property or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws and policies.
Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks, or trade dress of our company or our affiliated companies. Our trademarks and trade dress may not be used for any commercial or other purposes without our prior written consent. All other trademarks and service marks not owned by ArtFind.ca or our affiliated companies that appear on the website are the property of their respective owners and may or may not be used without their prior written consent.
COPYRIGHT & TRADEMARK COMPLIANCE; COMPLAINTS
We honour the intellectual property rights of others. If you believe that your work has been copied or used on the website in a way that constitutes copyright or trademark infringement, please notify us by following the procedure set forth in the immediately following paragraph. Except in limited instances under authorized agreements, we do not reproduce or manufacture the products offered on our site, but rather we purchase or license products from third party suppliers that represent us that they have sufficient rights to allow us to display and sell the products on the website. Upon receipt of any bona fide claim of infringement, or upon becoming aware of any actual or alleged infringing product(s) from the website and/or cease sales of the product(s) pending our investigation.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT/TRADEMARK INFRINGEMENT
If you believe that your work has been copied, distributed or used on the website in a way that constitutes copyright or trademark infringement, please advise us immediately by e-mail.
REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
Visitors may post or submit reviews, comments, suggestions, communications and other information via our website or e-mail.
HOW AND WHEN WE COLLECT INFORMATION
We collect “personal” information from you when you provide it to us. For example, if you purchase a product from us, we may collect your name, mailing address, telephone number, credit card number and e-mail address.
WHAT WE DO WITH YOUR INFORMATION
We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes. We use your personal information for internal purposes such as processing and keeping you informed of your order. To improve our ability to serve you relevant ads across the Internet for products that will be more interesting to you, we may provide your personal information to our advertising agents that use your information solely for our advertising purposes. You may, from time to time, receive information from us about new features, new services and special offers we think you’ll find valuable.
The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services.
We partner with one or more credit card processing companies to assist us in processing your payment. However, these companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may disclose the personal and non-personal information of our customers to any successor-in-interest of ours, such as a company that acquires our business. We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
YOUR CHOICE TO OPT-OUT OF CERTAIN COMMUNICATIONS
If you are no longer interested in receiving e-mail announcements and other marketing information from us, please e-mail your request to . Please include your complete name, e-mail address and mailing address. Note that you may still receive customer service related communications from us.
WE LINK TO OTHER WEBSITES
Our website may contain links to websites operated by other companies. We are not responsible for the privacy practices and/or policies of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements and/or policies of such other websites. This privacy statement applies solely to information collected by our website.
IP ADDRESS AND COOKIES
We also collect “non-personal” information from you, such as your browser type, the URL of the previous website you visited, your ISP, operating system, and your IP address. “Non-personal” information cannot be easily used to personally identify you. We may use your non-personal information to diagnose problems with our server and to administer our website. Your non-personal information may also be used to gather broad demographic information and to recognize customer traffic patterns and website usage. This information aids us in merchandising and in developing the design and layout of the website.
We use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, e-mail address, or any personally identifying information about the user.
HOW WE PROTECT YOUR INFORMATION
The security of your personal information is important to us.
When you enter sensitive information such as a credit card number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we store your credit card number in encrypted form for a limited amount of time, and our employees do not have access to this information. We do not store PIN data or 3-digit security codes.
We follow generally accepted industry standards to protect the personal information submitted to us from unauthorized access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts or omissions.
The Services are intended for users ages 18 or older. Accordingly, we will not knowingly collect or use any personal information from persons we know to be under the age of 18. In addition, we will delete any information in our database that we know originates from a child under the age of 18.
UDPDATING YOUR PERSONAL INFORMATION
If your personal information changes, you may correct, update or remove personal information previously provided to us by contacting our customer service department at .
These Terms of Sale apply to all offers made by ArtFind.ca, all orders placed by you and all agreements concluded between us in relation to the products and services offered on this website.
Notwithstanding the product prices shown on the website, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items shown on the website may be mispriced as a result of price changes that are implemented at or about the time of your visit to the website. However, we do NOT charge your credit card until after your order has entered the shipping process. If an item’s correct price is higher than our stated price, your sole recourse is cancellation of your order.
ACCEPTANCE OF ORDER
We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).
Items shipped to destinations in Canada are subject to tax and will be collected upon checkout
The following information is provided to purchasers who request items to be shipped elsewhere, we are not required, and do not collect sales tax for you. Some purchases shipped may be subject to tax unless they are specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, or by other remote means. You are responsible to report all purchases that are taxable and pay tax on those purchases. See your local department of revenue or taxation website for appropriate policies, forms and instructions.
RETURN RIGHTS AND INSTRUCTIONS
The quality of your experience is our priority. In the event that your order is damaged upon arrival, you may return it within 2 days of receipt for a refund for the price of the product. Shipping charges will not be refunded. See below to determine how to proceed based on your reason for return.
MY ORDER WAS DAMAGED DURING DELIVERY (OR OTHER QUALITY CONCERNS).
If your order arrived in less than satisfactory condition, speed up your return by following these simple steps:
1. Take a digital photo of your damaged product and the shipping container it arrived in (if damaged).
2. Notify us by email within 48 hours of receiving the order and include your photos and indicating whether you would like a refund or a replacement.
3. You will receive an email within 24-48 hours of our receipt of the return confirming that your return is being processed.
4. Mail back your order via registered mail at your expense. We will begin processing the refund or replacement on receipt.
We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.
The offers by ArtFind.ca, your orders, and the agreements between us for the delivery of our services and products are subject to the laws of the Province of Ontario, Canada, and will have exclusive jurisdiction to settle any dispute between us in relation to our products or services.
MODIFICATION AND SEVERABILITY