Site Features & Navigation
How do I search for artwork or artists?
Click the search link in the navigation bar. You will be given the option to sort and filter results by price, medium, size, artist, title etc.
I forgot my registration/sign in password. How can I log in or register?
To reset your account password – request a reset link be sent to your registered email address here
How do I know if an item is available?
All items are available for sale unless indicated as “Sold”
Purchase Policies & Promotions
Do I need to set up an account in order to make a purchase?
No, only at the time of purchase will you be asked for an email address and billing information in order to complete your purchase and be able to easily track the status of your order.
How do I make a purchase?
ArtFind.ca is a fully transactional ecommerce platform. Unless indicated as “Sold”, all items on the site are for sale and available to purchase directly through the site. To make a purchase, visit the detail page for the item you wish to buy and click “Add to Cart.” You can access Your Cart at any time by clicking the Cart page link, which is located in the site header. From the Cart page, you can continue the checkout process by selecting your preferred payment method. If you are not signed in to ArtFind.ca upon purchase, you will be prompted to do so.
What payment methods does ArtFind.ca accept?
ArtFind.ca’s online checkout system accepts credit cards including American Express, Visa and Mastercard.
What are your return and cancellation policies?
Items offered through ArtFind.ca are not eligible for return and cannot be cancelled at any time once an order is placed. These sales are final. Returns, exchanges, and cancellations are permitted for ArtFind.ca where notification of damaged goods is received by us within 2 days of delivery.
How is tax & duty calculated on my purchase?
These fees are dependent on your shipping address. Within Canada, sales tax will be added to orders shipped. For a shipping address outside of Canada, you may be required to pay duties and taxes to claim your package, depending on your local customs office. We are unable to determine duties and taxes in advance, and are unable to control these additional charges. We encourage you to contact your local postal service or customs bureau for more specific information.
How are shipping costs determined?
Shipping costs are determined based on the price, dimensions and weight of the item purchased, as well as by the item’s origin and the shipping destination. Shipping costs include all packaging, handling and insurance fees. To estimate shipping costs on your order, add the desired item(s) to your shopping cart and enter your shipping location on your Cart page, or see our shipping rates table.
When will my order ship and be delivered?
Processing and shipping times vary according to the purchased item, its origin and the shipping destination. Most orders are processed and shipped within 10 to 14 business days. However, some items may be processed faster, while others might take more time, particularly if they require special packaging or handling. When your order ships, you will receive a shipment confirmation email with a tracking number. You can check the status of your package and the estimated delivery date online by using the tracking number.
Do I need to sign for my package upon delivery?
Yes, all packages must be accepted and signed for upon delivery. Due to the valuable nature of artworks, ArtFind.ca packages should not be left unattended.
We are unable to offer rush delivery at this time.
How is shipping insurance calculated?
Insurance is automatically included in shipping fees and covers door-to-door handling.
Which countries does ArtFind.ca ship to?
ArtFind.ca ships to the following countries: Argentina, Australia, Austria, Bahamas, Barbados, Belgium, Bermuda, Brazil, Canada, Cayman Islands, Chile, China, Cyprus, Czech Republic, Denmark, El Salvador, Ethiopia, Finland, France, Germany, Greece, Guyana, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Korea, Luxemburg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, St. Lucia, St. Marten, St. Kitts & Nevis, Sweden, Switzerland, Syria, Taiwan, Thailand, U.K., U.S.A.
If your country is not listed here, please contactand our team will find a solution for you.
What should I do if I receive a damaged item?
How can I best care for my artwork?
For two-dimensional artworks, we recommend you frame your new purchase as soon as possible using UV-blocking Plexi or glass as well as conservation-grade mat and board.
What is a limited edition artwork?
ArtFind.ca offers an affordable and accessible way to build an art collection. ArtFind.ca artworks can vary in medium (from Prints of limited edition, Re marquees and Artists Proofs for example) and are produced at one time by the artist in a limited number. No additional artworks are ever produced beyond the determined edition number, which is why they remain valuable investment opportunities.
What is a print?
Printmaking is an umbrella term for a variety of fine art techniques that involve producing an artwork in multiples. These include various methods developed throughout the course of art history-from traditions such as etching, woodcut printing, and lithography to more recent advances like digital printing-all of which are derived from the same concept: the artist transfers an image of his or her own design from a source (a metal, wood, or stone plate, for example) to paper, fabric, or the like. Prints are produced in finite editions; no additional artworks are ever produced beyond the determined edition number, which is why they remain valuable investment opportunities.